Timezone GMT+8. Please note that I may or may not reply on weekends & Philippine holidays. Expect a response within 1-3 business days.

Although there's a payment term/milestone split selection in the form, if you want a different split, please let me know. I cannot change the split on vgen once it has been paid.

Make sure to double check your order before sending them.

You will be informed beforehand before your commission starts.

For any additional orders, kindly let me know the details of your order. Please don't pay the additional order without informing me beforehand on websites like paypal or ko-fi unless you're tipping me. A Paypal invoice or VGen proposal (if you sent a request) will be sent to you.

Please be reminded that I am managing multiple commissions at once, but I will make every effort to provide timely updates on your project's progress. You may check my Work Queue or you can check on my VGen profile then on the left side there’s a button “Work Queue”

You are allowed add more information regarding your request. For example, providing more references, providing artwork png, adding socials and hashtags because you forgot to include in your request.

If you need to change part of your order, let me know. You may need to pay extra depending on what you're changing it to. For example, you ordered just chatting and game overlay but you want to change the game overlay to starting screen - this is ok!

Please double check your order and avoid having significant changes once you paid the project. Kindly note that changes can affect my monthly schedule and financial planning.

If you only paid the 10% non-refundable reservation fee, you are required to pay 40% of the project cost, full payment or whatever the agreed payment terms before I can start on your commission.

You will be notified via dms or by VGen automatically.

Projects have limited revisions. Read the terms of service for the revision policy. Revisions must be sent in "batches" and not one-by-one. For example, changing the eye color, skin tone and ribbon color will be considered as 1 revision batch.

While I encourage clients to either check my Work Queue or request updates as needed, I kindly ask that you limit the frequency to ensure I stay focused on delivering quality work.

Any additional work/order is okay but won't be prioritized depending on complexity of the request.

Kindly respond in a timely manner. I won't be responsible for any delays on deadlines due to poor communication.

Although your personal matters are important, I would appreciate if you can let me know that you can't work on the project currently & will get back to me soon. If I do not receive an update or response, your project will be automatically paused momentarily (don't worry, we'll resume once you're back!)

If you see your project progress in the work queue to be 80-90%, you're free to pay the rest of the project. I can also send a screenshot or video of the finished project before you pay. Please note that I will not be sending final files until the project is fully paid.

Please double check the files you received. If it's graphics, check if you received all the assets you requested. If it's live2d, test the model and see if there's any need to be fixed. Any mistakes in my part are free of charge but any additional request are subjected to additional fees.

Please back-up your files immediately!! I made instructions on how you can back-up your files.

Please credit me on your twitch panels, Youtube description or website. If I am your live2d artist and/or rigger, kindly credit me on your twitter bio. If you prefer not putting my name on your panels, description or bio, I highly recommend making a carrd website where you can credit and list your artists.

If I sent you a doc file with instructions, please read the instructions.

Google Drive link is temporarily up for 6 months to a year. Please backup your files. I'm not responsible for the loss of your files.

If you commission a widget design, the coder has the freedom to animate the widgets however they want. However, they are not allowed to alter the design without prior permission.

Please do not resell, alter/modify/edit, redistribute and claim as your own work - unless stated and mutually agreed on.

Please credit me back to my VGen, Twitter or website.